Privacy Policy

1. Introduction

Welcome to Oxsiva. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us, or use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, postal address, and other similar contact details.
• Property Preferences: Details about your property requirements, budget, location preferences, and project interests.
• Financial Information: Information related to home loan eligibility, income details, and payment information (when applicable).
• Technical Data: IP address, browser type, device information, operating system, and browsing behavior on our website.
• Cookies & Tracking: We use cookies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the collected information for the following purposes:

• To Provide Services: Respond to your enquiries, process bookings, schedule site visits, and assist with home loan applications.
• To Improve Our Website: Analyze user behavior to enhance our website's functionality, content, and user experience.
• To Send Updates: Notify you about project launches, construction updates, offers, and other relevant information (you can opt out at any time).
• To Comply with Legal Obligations: Fulfill legal and regulatory requirements, including RERA compliance and anti-money laundering regulations.
• To Personalize Experience: Tailor our communications and recommendations based on your preferences and browsing history.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted third-party vendors who assist us in operating our website, conducting business, or providing services (e.g., payment processors, loan partners, CRM platforms).
• Legal Authorities: When required by law, court order, or governmental regulation to comply with legal obligations or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We ensure that all third-party service providers adhere to strict confidentiality and data protection standards.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption: Secure Socket Layer (SSL) technology for data transmission.
• Access Controls: Restricted access to personal data to authorized personnel only.
• Regular Audits: Periodic security assessments to identify and address vulnerabilities.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We recommend that you also take precautions to protect your personal information.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Restriction: Restrict the processing of your data in certain circumstances.
• Portability: Request transfer of your data to another service provider.
• Opt-Out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

7. Cookies & Tracking

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings.
• Analyze website traffic and user behavior.
• Deliver personalized content and advertisements.

You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites, such as bank partners, social media platforms, or external resources. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically for any updates.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:

• #123, Prestige Towers, MG Road, Bangalore – 560001
• +91 80 4567 8900
• privacy@Oxsiva.com

We are committed to addressing your queries promptly and transparently.